For Exchange server, please select Exchange server > Outlook connectivity. For cloud user, select Office 365 page > Outlook connectivity.
MRCA page to test the Outlook connectivity. Meanwhile, if both of them are created on the same side (I mean the on-premise Exchange server or Exchange Online), please browse to So can you confirm if both users and PFs are deployed on local Exchange server or in Exchange Online on your side? This limitation said that on-premise users can access to on-premise PFs via the Outlook for MacĪnd similarly Office 365 cloud users can access to PFs deployed in Exchange Online. Similarly, Users with an Exchange 2013 or Exchange 2016 mailbox on-premises could not use Outlook for Mac to access PFs deployed in Exchange Online. In the hybrid scenario, Public Folders (PFs) have a limitation for the Outlook for Mac: On-premise users with a mailbox based in Exchange online could not use Outlook for Mac to access on-premises Firstly, please don't call any phone number from those two scammers' reply.įrom your description, we can see your are in Hybrid scenario.